About us
If you’d like to book a service request during your warranty period, please click on the Home button and navigate to the portal for your home builder.
If your home isn’t currently until its first year of warranty, or you have questions about the services we provide homeowners, please fill out the form below and one of our customer service representatives will contact you.
What Homeowners Are Saying
I have been in context with your office regarding envelop services and I am quite grateful for them, especially Davey, Auxiliary Service Superintendent, who has been helping me with the services needed in my home since last summer. Davey has been quite a professional during his communication and house visits. He showed up on time, did the requested tasks, answered all my questions, and offered suggestions when needed. I do appreciate his patience with me as a first-time homebuyer who is learning how to take care of her home. I appreciate good professionals who represent great companies and management teams. That is why I am writing to you today to thank you for your good service and great team members.
I believe people that do their job with dedication and really care about their customers need to be rewarded. My husband and I have been looking for a while now on upgrading and buying a new detached single family home. We were tempted to buy from another builder and to be honest if the serviceQ team had failed on having our back in this incident we would probably go with them, thanks to James and your team we will keep looking into Sterling houses and you have kept us as a client.
We would like to acknowledge the above standard service we have received from Paul since he has taken over as the service representative for our area. We have been dealing with Paul on our townhome and our house and we find him to be respectful, prompt and competent. We appreciate the attention to our deficiencies and the communication from Paul is clear at an appropriate level.
I am writing to express my great satisfaction with the service provided by Jeremy and his team. He is very knowledgeable, patient and friendly. He has done a super good job which made my housing experience with Qualico super great.